With the advent of COVID19, the landscape of mental health has changed. The standard for therapy, client meeting therapist for face-to-face sessions, has been augmented with the use of TeleHealth technology.
TeleHealth is interactive therapy conducted on any electronic communication device with a camera. If such a device is unavailable, the therapy can be conducted using a phone. Advantages include convenience and the reduced risk of contacting or transmitting the virus.
How does it work? It is relatively simple: the therapist or office staff schedules the appointment and sends the client a link via email. When it is time for the meeting, the client uses their computer/laptop/tablet or phone to open the email and click on the link, which starts the meeting. If a phone session, the therapist simply calls the client.
What are some concerns?
- Question: Is it confidential and private?
Answer: Yes— sessions are conducted via Zoom, a secure (HIPAA Compliant) TeleHealth platform with the therapist in the privacy of their office and the client in the privacy of their home.
- Question: I’m not very sophisticated with electronic devices. Can I do this?
Answer: Yes—it’s as easy as opening your device and clicking on the link provided by the office or therapist.
- Question: Is it the same as meeting a therapist face-to-face?
Answer: No—but most clients find the change to be minimal and have a very positive experience with TeleHealth sessions.
- Question: Will my insurance cover it?
Answer: Most insurances cover Telehealth. For those who are not covered, there are affordable self-pay rates.
If you choose TeleHealth, we are uniquely qualified to be your provider! Our therapists are warm and experienced and have participated in multiple training seminars to help them provide the same quality, caring experience via TeleHealth. Our office staff (765-287-1922) is available 9-5 Monday through Friday to answer any questions you may have about TeleHealth, insurance coverage or fees.