What to Expect at Your First Counseling or Testing Appointment
- Our office is located at 2205 N. Wheeling Avenue, a renovated home with parking in the back of the house. Enter through the glass door on the back porch. Upon scheduling, we will send you a link to our patient portal where you will be asked to sign consent forms. If you are not able to sign paperwork online, please plan to arrive at your intake 10-15-minutes early so you can sign consents on our signature pad.
- At our main office in Muncie, you will be greeted by our front desk staff who will lead you through the paperwork process. We utilize a digital signature pad that they will explain to you.
- You will be offered a copy of our policies and procedures regarding cancellations and missed appointments. Because we set aside our professional time to be available to you, we would appreciate a 24 hour notice in the event that you cannot come to your appointment. That allows us to make that time available to other clients who are also in need.
- After you have completed your paperwork, your therapist will greet you and escort you to their office.
- Your provider will discuss the limits of confidentiality with you. With a few exceptions to ensure safety, what you discuss in session will be kept private and confidential.
- Our providers are trained to gather pertinent background information, including previous counseling experience, family history, and current symptomatology. This will allow him or her to understand your needs better. Although discussing details with someone you don’t know well can be difficult, your provider will try to put you at ease as much as possible.
- The initial counseling appointment generally lasts one hour, while follow-up appointments are usually scheduled for 45 minutes.
- At the end of your first counseling session, your therapist will discuss the recommended frequency of visits so you can set up your next appointment with the front desk staff.
- We ask that payment is made at the time of service.